FAQ

1. What payment methods do you accept?

We accept Visa, Mastercard & Amex. All products on our website are sold in USD (US Dollars).

2. How long will it take to get my order?

We ship out all orders within one to three business days for Canada and the US. Within the United States, your package will arrive 5-10 business days after shipping.

3. Where do you ship products?

Shipping presently ONLY applies to Canadian and USA customers. Soon we will be shipping to other countries.

4. How can I track my order?

Please note that it often takes the service carrier 24-48 hours to scan a package and then update the tracking information within their system. Rest assured once you’ve paid for your order it has been shipped and is on its way to you!

5. I want my order ASAP. Can I pay for expedited shipping?

Call our 1-888 customer service line BEFORE your process your order and online payment.

6. What is your Return Policy?

For specific information on Returns, please carefully read our conditions to process product returns within our Return Policy.